HERE TO HELP

Help with Nær

Have a question, something that is not working or feedback to share? Get in touch.

When asking for help

Tell us what you tried to do, what happened, which phone or tablet you use and its iOS version. Remove private names, prayers and notes from any screenshots. You do not need to send a full backup for an ordinary bug report.

Backup and recovery

Open Profile → Settings → Backup and recovery. Check the status of the latest completed backup. iCloud requires you to be signed in to the Apple Account that owns the backup, with iCloud available. You can also export and import a JSON file yourself.

On a new installation, choose the option to look for a backup. The search may take a little time. You choose whether to restore any data found. Starting fresh does not automatically delete older cloud backups. This is backup and recovery, not continuous synchronization between devices.

Make a separate export before major changes or reinstalling. Nær does not encrypt the export file, so store it safely.

Quiet time, Focus and app blocking

The standard timer works without extra setup. Focus integration requires setting up the start and stop shortcuts and completing a test. If something fails, use the setup repair option. App blocking requires Screen Time permission and supports sessions of 15–60 minutes. You can end a session early or use the option to remove app blocking in Settings.

Widgets

Choose what the widget displays and use the discreet privacy setting to hide names and prayer text. Widgets and notifications on the Lock Screen may be visible to others. All widgets are included in the planned Nær Pluss package.

Sign-in and privacy

Nær does not require a separate account. iCloud uses the Apple Account on your device. Read more about storage, backups and deletion in the privacy policy.